Terms of service.

01Agreement & parties

These Terms of Service (the “Terms”) are a binding agreement between HypeLabs, LLC, a Wyoming limited liability company with its registered office at 30 North Gould Street, Sheridan, WY 82801, USA (“HypeLabs”, “we”, “our”, “us”) and you or the entity you represent (“Customer”, “you”).

By creating an account, issuing an API request, clicking “I agree”, or otherwise accessing Hypedata (together, the “Service”), you agree to these Terms and our Privacy Policy and Acceptable Use Policy (collectively, the “Agreement”). If you are accepting on behalf of an entity, you represent that you have authority to bind that entity.

If you do not agree, do not use the Service.

02The Service

Hypedata is a software-as-a-service platform that lets Customers send URLs through an API and receive structured data in return. The Service includes web request routing, headless browser rendering, proxy rotation, anti-bot mitigation, parsing, and ancillary dashboards, SDKs, and documentation.

We continuously improve the Service. We may add, modify, or retire features, endpoints, SDK versions, or regions at any time. Where a change materially reduces functionality of a paid feature, we will provide at least thirty (30) days’ prior notice via email or in-product announcement.

We do not control third-party websites that Customers choose to target. We make no promise that any specific target will remain reachable or parseable. Availability and accuracy depend on conditions outside our control, including target site changes, anti-bot updates, and network conditions.

03Accounts

To use the Service you must create an account and provide accurate, current information, including a valid email address and, for paid plans, payment details. You must be at least eighteen (18) years old or a duly registered legal entity.

You are solely responsible for: (a) maintaining the confidentiality of your credentials and API keys; (b) all activity performed under your account; and (c) promptly notifying us at security@hypelabs.llc of any unauthorized access. We may suspend accounts that show signs of credential compromise.

You may have multiple users under a single organizational account. The organization owner is responsible for user permissions and the conduct of its users.

04API keys & credits

Access to the Service is metered in credits. One (1) credit is normally consumed per successful API response (HTTP 2xx). Certain high-cost operations (e.g., JavaScript-rendered sessions, premium residential or mobile proxies, stealth profiles) consume a multiplier documented in your plan’s rate card.

• Failed requests (non-2xx responses produced by the target or our engine) are not billed.
• Rate limits. Your plan has concurrency limits. Exceeding them will queue or reject requests.
• Fair use. We may throttle or suspend keys exhibiting patterns consistent with abuse, denial-of-service traffic, or violations of the Acceptable Use Policy.
• Credit carry-over. Unused monthly credits roll forward for up to thirty (30) days; any balance beyond that expires.

05Acceptable use

Your use of the Service is governed by the Acceptable Use Policy, which is incorporated into these Terms by reference. You must also comply with all applicable laws and third-party rights.

Without limiting the AUP, you agree not to use the Service to: (i) access content behind authentication walls you are not authorized to access; (ii) collect personal data without a lawful basis under applicable privacy laws (including the GDPR, UK GDPR, CCPA/CPRA, LGPD, and PIPEDA); (iii) violate the enforceable terms of service of target websites or the DMCA; (iv) extract data from minors’ services, government authentication systems, healthcare patient portals, or critical infrastructure; or (v) build a competing scraping service.

06Customer data

“Customer Data” means URLs you submit, parameters, parsing instructions, and the resulting outputs. You retain all rights in Customer Data.

You grant HypeLabs a worldwide, non-exclusive, royalty-free license to process Customer Data solely to: (a) provide, maintain, and improve the Service; (b) prevent, detect, and respond to fraud or abuse; (c) comply with legal obligations. We do not use Customer Data to train third-party models and we do not sell it.

To the extent Customer Data contains personal data, the parties’ respective roles and obligations are set out in our Data Processing Agreement and Privacy Policy.

You warrant that, for each request, you have all rights, authorizations, and lawful bases necessary to send the URL and process the returned data.

07Intellectual property

HypeLabs and its licensors retain all right, title, and interest in the Service, including the API, dashboards, documentation, SDKs, parsing engines, proxy infrastructure, trademarks, and all associated intellectual property. No rights are granted except as expressly set out in these Terms.

If you provide feedback, ideas, or suggestions regarding the Service, you grant HypeLabs a perpetual, irrevocable, royalty-free license to use them without restriction or compensation.

“Hypedata”, the Hypedata mark, and “HypeLabs” are trademarks of HypeLabs, LLC. You may not use them without our prior written consent, except for accurate factual reference.

08Fees & billing

Paid plans are billed in advance on a monthly or annual basis at the rates shown on hypedata.io/#pricing, plus any applicable taxes. Overage credits, if enabled, are billed in arrears at the rate stated in your plan.

• Payment. Payments are processed by our payment provider. You authorize us to charge the payment method on file for all fees due.
• Non-payment. If an invoice is past due for ten (10) days, we may suspend the Service. If past due for thirty (30) days, we may terminate the account.
• Taxes. Fees are exclusive of VAT, GST, sales, use, or similar taxes. You are responsible for all such taxes, except taxes on our net income.
• Refunds. Except where required by law, fees are non-refundable. Unused credits are forfeited on termination for cause.
• Price changes. We may change fees with at least thirty (30) days’ notice. Changes take effect at the next renewal.

09Term & termination

The Agreement begins when you first accept it and continues until terminated. Either party may terminate for convenience by cancelling through the account dashboard (in your case) or on thirty (30) days’ notice (in our case).

Either party may terminate immediately for material breach that is not cured within fifteen (15) days of written notice. We may also suspend or terminate immediately and without notice if we reasonably believe the Service is being used in violation of the AUP, applicable law, or in a way that threatens the integrity or security of the Service.

On termination, your access ends, credits are forfeited, and we will, within thirty (30) days, delete or return Customer Data at your written request, subject to retention requirements set out in the DPA. Sections that by their nature should survive (e.g., IP, liability, indemnification, disputes) will survive termination.

10Warranties & disclaimers

We warrant that we will provide the Service with reasonable skill and care, and in substantial conformance with the published documentation. Where offered, Service level commitments are set out in your plan’s SLA.

Except as expressly stated, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation. We do not warrant that any specific target site will be accessible, parseable, or unblocked.

Some jurisdictions do not allow the exclusion of implied warranties; in those jurisdictions the disclaimers above apply to the fullest extent permitted by law.

11Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or anticipated savings, even if advised of the possibility of such damages.

Each party’s aggregate liability arising out of or related to the Agreement will not exceed the greater of (i) the fees paid by Customer to HypeLabs in the twelve (12) months preceding the event giving rise to the claim, or (ii) US $100.

The limitations in this Section do not apply to: (a) breach of confidentiality obligations; (b) a party’s indemnification obligations; (c) Customer’s payment obligations; or (d) liability that cannot be limited under applicable law.

12Indemnification

You will defend, indemnify, and hold harmless HypeLabs, its affiliates, officers, directors, and employees from and against any third-party claim, loss, damage, fine, or expense (including reasonable legal fees) arising out of or related to: (i) your use of the Service in breach of the Agreement; (ii) your violation of any law or third-party right, including intellectual property, privacy, or publicity rights; (iii) Customer Data or the URLs you submit; or (iv) any output you generate using the Service.

HypeLabs will defend you from third-party claims that the Service, as provided by us and used in accordance with the Agreement, infringes a US intellectual property right, and will pay damages finally awarded or agreed in settlement, subject to the liability cap above.

13Disputes & governing law

The Agreement is governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or related to the Agreement will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Sheridan, Wyoming, in English. Judgment on the award may be entered in any court of competent jurisdiction. Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

Class-action waiver. Claims must be brought in an individual capacity only and not as a plaintiff or class member in any purported class or representative proceeding. This waiver does not apply where prohibited by law (including for consumers resident in the EU, UK, and certain other jurisdictions who retain their statutory rights to bring claims before their local courts).

14General provisions

Entire agreement. The Agreement is the entire agreement between the parties regarding the Service and supersedes any prior or contemporaneous agreements.

Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and the unenforceable provision will be modified to reflect the parties’ intent to the fullest extent permitted.

Assignment. You may not assign the Agreement without our prior written consent. We may assign it to an affiliate or in connection with a merger, acquisition, or sale of assets.

Notices. Notices to HypeLabs must be sent to contact@hypelabs.llc. Notices to you will be sent to the email address on your account.

Force majeure. Neither party is liable for failures caused by events beyond its reasonable control, including acts of God, war, pandemics, internet outages, or government action.

Updates. We may update these Terms from time to time. Material changes will be announced at least thirty (30) days before they take effect. Your continued use of the Service after the effective date constitutes acceptance.

15Contact

For questions about these Terms, contract matters, or commercial inquiries: